STUDENT COMPLAINT POLICY

DEAR STUDENTS,

THIS SCHOOL HAS A CERTIFICATE OF APPROVAL FROM THE TEXAS WORKFORCE COMMISSION (TWC).

THE TWC-ASSIGNED SCHOOL NUMBER IS S3681.

THE SCHOOL'S PROGRAMS ARE APPROVED BY TWC, AS WELL AS DADS (THE DEPARTMENT OF AGING AND DISABILITY SERVICES).

STUDENTS MUST ADDRESS THEIR CONCERNS ABOUT THIS SCHOOL OR ANY OF ITS EDUCATIONAL PROGRAMS BY FOLLOWING THE GRIEVANCE PROCESS OUTLINED IN THE SCHOOL CATALOG. SCHOOLS ARE RESPONSIBLE FOR ENSURING AND DOCUMENTS THAT ALL STUDENTS RECEIVE A COPY OF THE SCHOOL'S GRIEVANCE PROCEDURES AND FOR DESCRIBING THESE PROCEDURES IN THE SCHOOL'S PUBLISHED CATALOG. IF, AS A STUDENT, YOU WERE NOT PROVIDED WITH THIS INFORMATION, PLEASE INFORM THE SCHOOL MANAGEMENT.

STUDENTS DISSATISFIED WITH THE SCHOOL'S RESPONSE TO THEIR COMPLAINTS OR WHO ARE NOT ABLE TO FILE A COMPLAINT WITH THE SCHOOL, CAN FILE A FORMAL COMPLAINT WITH TWC, AS WELL AS WITH OTHER RELEVANT AGENCIES OR ACCREDITORS, IF APPLICABLE.

INFORMATION ON FILING A COMPLAINT WITH TWC CAN BE FOUND ON TWC'S CAREER SCHOOLS AND COLLEGES WEBSITE AT http://csc.twc.state.tx.us